Connect With Your 24/7 Monitoring Team
The moment your home alarm system in New Brunswick goes off, your round-the-clock monitoring experts will act immediately. Their first step is to confirm your alarm, and that means communicating with you. The guideline they abide by is based on the sort of emergency. To illustrate, if the emergency is due to a medical situation, one attempt will be made to reach you before help is dispatched. If you’re dealing with a break-in - the most frequent kind of event - a monitoring professional will abide by these procedures to reach out to you:
- An attempt will be made to contact you through the touchscreen interface. You will usually be asked for a passcode.
- If that doesn’t get an answer, a call is attempted to your principal contact number.
- A second number or your first contact person is tried next.
- If there still isn’t an answer, nearby police are sent.
- Your monitoring specialists will try to reach you again after the proper authorities are contacted.
If you're not able to interact with monitoring agents, that’s OK. Assistance will still be deployed even if you're not able to confirm the emergency.
Prepare for any situation with a Vivint home alarm system in New Brunswick
Be prepared for any situation with a contemporary home alarm system in New Brunswick from Vivint. Dial (732) 607-4656 to start the customization of your property’s security today.