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What should I do when my New Brunswick home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the multitude of risks you could face, like burglary, fire, and flooding. Even though your home may be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your New Brunswick home alarm system goes off? The blasting of an alarm is often startling, confusing, and may cause panic. Your best option is to stay composed and abide by these simple tips.

Actions to Take Whenever Your Home Alarm System In New Brunswick Triggers

Nobody wants to be in this situation, but it’s also the reason why you ordered a home alarm system originally. You’re roused from a deep sleep with the telltale blaring of an alarm after one of your sensors has been triggered. Now what are you going to do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is ringing loudly, and your pulse is beating rapidly. But keeping yourself calm is the best way to assess what’s going on. Avoid the impulse of trying to manage the emergency alone instead allow your monitoring professionals and first responders to do their job.
  2. Take care of your loved ones. Your priority should be your loved ones and getting them to safety. In the case of a break-in, this might involve going to a designated safe zone as far from access points as possible. The intruder was likely already scared off by the alarm, but it’s always wise to be extra cautious. If there’s smoke or a blaze, you need to vacate your house without delay.
  3. Remember your phone. Most homeowners keep their cell phones with them constantly these days, but you might fail to grab it during an emergency. It’s a good thing to have. You’ll have the chance to stay connected with your monitoring professionals and receive alerts through your home security app.

Connect With Your 24/7 Monitoring Team

The moment your home alarm system in New Brunswick goes off, your round-the-clock monitoring experts will act immediately. Their first step is to confirm your alarm, and that means communicating with you. The guideline they abide by is based on the sort of emergency. To illustrate, if the emergency is due to a medical situation, one attempt will be made to reach you before help is dispatched. If you’re dealing with a break-in - the most frequent kind of event - a monitoring professional will abide by these procedures to reach out to you:

  • An attempt will be made to contact you through the touchscreen interface. You will usually be asked for a passcode.
  • If that doesn’t get an answer, a call is attempted to your principal contact number.
  • A second number or your first contact person is tried next.
  • If there still isn’t an answer, nearby police are sent.
  • Your monitoring specialists will try to reach you again after the proper authorities are contacted.

If you're not able to interact with monitoring agents, that’s OK. Assistance will still be deployed even if you're not able to confirm the emergency.

Prepare for any situation with a Vivint home alarm system in New Brunswick

Be prepared for any situation with a contemporary home alarm system in New Brunswick from Vivint. Dial (732) 607-4656 to start the customization of your property’s security today.